Privacy Policy

Privacy Policy for JLR Redress

At JLR Redress, we prioritise your privacy and are committed to protecting your personal data. This privacy policy outlines our practices concerning the collection, use, and sharing of your personal information. By using our website, you consent to the data practices described in this policy.

Information Collection and Use

We collect various types of information, including information that personally identifies you, to provide and improve our services. We use this information to tailor our services, contact users, and make informed decisions. This includes processing for purposes such as data analysis, audits, fraud monitoring and prevention, enhancing our website, improving our services, and complying with our legal obligations.

Data Sharing with Third-Party Companies

We may share your information with the following companies:

  • Milberg London LLP Privacy Policy
  • xxxxx, BigPixelMedia Limited, DK83 Limited

Services We May Contact You About

Based on the information you provide, we may contact you about the following services:

Vehicle and Environmental Claims:

  • PCP Claims, Diesel Emission Claims, ECO 4 claims

Financial Services:

  • Debt Help, Personal loans

Home and Energy:

  • Housing disrepair claims, Mobile deals, Energy deals, Solar panels

Cookies and Tracking Technologies

Our website uses essential cookies to ensure a seamless user experience. These cookies are necessary for the functioning of our website. If you do not agree with our use of cookies, please refrain from using our site. We may also use tracking technologies to collect information about your visit, including the pages you view, the links you click, and other actions taken in connection with our services.

Data Subject Access Request (DSAR)

Under the UK GDPR, you have the right to access your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. If you wish to exercise this right, please contact us in writing at the following address:

For the attention of:
Compliance Officer, DSAR Request,
xxxx

We will respond to your request within one month of receipt. If the request is complex or you have made multiple requests, we may extend our response time by a further two months, and we will inform you of this extension within one month of receiving your request.

Your Rights Under UK GDPR

You have various rights including the right to access, rectify, or erase your personal data, restrict or object to processing, and the right to data portability. If you wish to exercise any of these rights, please contact us in writing.

Changes to This Policy

We may periodically update our privacy policy. Any changes will be posted on this page, and we encourage you to review our privacy policy regularly to stay informed.

Contact

If you have any questions or concerns regarding this privacy policy, please send a written letter to our registered office address.

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